Aura

AuraAuraAura
  • Home
  • Pricelist
    • Decor
    • Events
    • Landscaping
  • Portfolio
  • Contact Us
  • FAQ AND POLICIES
  • More
    • Home
    • Pricelist
      • Decor
      • Events
      • Landscaping
    • Portfolio
    • Contact Us
    • FAQ AND POLICIES

Aura

AuraAuraAura
  • Home
  • Pricelist
  • Portfolio
  • Contact Us
  • FAQ AND POLICIES

policies

Refund Policy

Hi, Aura is happy to provide partial refunds  of a client's total under these circumstances:

- technical issues on our part

- we cannot complete the project

- we  haven't started the project or finished the project within the estimated timeframe given.


Final Walk-Through

At the completion of your project, a final walk through will be scheduled. During that time, all client's are more than encouraged to ask any questions and state any grievances that they come across. From there the client has then 48hrs, to make any requests for changes for their project free of charge. After the 48-hour period, the client may make requests but charges will occur based upon their request. Please note further changes may shift the final completion date of your project.

Consultation

During the initial consultation, the expectations are for clients to  have an idea or concept that they have in mind to be executed. All forms of communication of ideas are accepted but we do recommend:

  • descriptive language
  • color schemes
  • photo inspo


 

faq

If I get landscaping and decor done, will both be done at the same time?

What's something exciting your business offers? Say it here.

Can I pay in installments?

Of course, but only for decor!


Copyright © 2022 Aura - All Rights Reserved.

Powered by GoDaddy

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept